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The Emotion-Based Museum Experience

Visitor emotions are at play in every aspect of their museum visit. Learn how to improve exhibits using the techniques of emotional story mapping, which connect people to content in dynamic ways. Find out how to create a cohesive and memorable visit by scaffolding the visitor experience from the moment they enter to when they… Continue reading.

Navigating Challenges in Developing New Museum Experiences: Fort Ticonderoga

Beth Hill, President and CEO of Fort Ticonderoga, and Diane Lochner, Vice President at PGAV Destinations, will be discussing the transformative planning efforts at Fort Ticonderoga that started with a Strategic Master Plan in 2011. Their focus will be on one phase of the implementation plan – the Pavilion Node – and the series of… Continue reading.

How to Develop Color for Destinations: The Sun Does Shine Differently on All of Us

  – By Maura Murphy-Pusateri, Designer / Art Director   We are thrilled to introduce Designer / Art Director Maura Murphy-Pusateri! After engaging in fascinating studies across the world – Theater and English in Denver, Art History and Theater in London, Fine Arts in Chicago, and more – Maura can usually be found elbow-deep in… Continue reading.

Time to Change: Creating an Inclusive Guest Culture to Meet Rapidly Changing Demographics

Zoos and aquariums play an important role within their communities as leaders in conservation, environmental education, animal care, and family fun. However, just as important as this ability to lead is the willingness and agility to adjust to their communities’ needs. As visitor demographics, habits, and expectations change, what are zoos and aquariums doing to… Continue reading.

When Your Project is on Life Support: Part 3 – Cage Match: Steel vs GFRP Rebar in Animal Habitat Construction

  – By Jedd Pellerin, project architect Details matter in the design of animal habitats. Even the details that guests will never see because they are buried in a four foot thick concrete slab. Rebar (or reinforcing bar) is a critical component of most modern, reinforced concrete construction. This includes the concrete walls and slabs that are… Continue reading.

Site Master Plan Development: Tennessee Valley Railroad Museum Case Study

PGAV Destinations recently developed a Site Master Plan for the Tennessee Valley Railroad Museum located in Chattanooga, Tennessee. Vice Presidents Diane Lochner and Tom Owen will walk attendees through the development of the Site Master Plan. This process included market surveys, interviews, site visits, and historical research to develop a visitor experience that not only… Continue reading.