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The Emotion-Based Museum Experience

Visitor emotions are at play in every aspect of their museum visit. Learn how to improve exhibits using the techniques of emotional story mapping, which connect people to content in dynamic ways. Find out how to create a cohesive and memorable visit by scaffolding the visitor experience from the moment they enter to when they… Continue reading.

America’s Space Program and the Importance of Higher Purpose in Your Work

  – By Mike Konzen, CEO   This July we are celebrating America’s space program. Fifty years ago on July 20, 1969, Neal Armstrong became the first human to walk on the moon’s surface. Forty-two years later on July 21, 2011, Space Shuttle Atlantis landed at Kennedy Space Center, concluding STS-135, the final mission of NASA’s storied… Continue reading.

Designing Tomorrow

In celebration of the conference theme – “Celebrate 70: Back to the Future” – this session will provide insights from a panel of internationally recognized attraction design company executives that will discuss trends and considerations for accommodating, entertaining, and engaging tomorrow’s attraction visitors. PGAV’s Vice President Ned Diestelkamp The Producers Group’s Co-CEO and Founder Bob… Continue reading.

Curating a Creative Culture

As head of the leading attraction design firm PGAV Destinations, Konzen will present innovations and ideas that can help to energize, grow, and encourage healthy, creative company environments. “Company culture is essential to your overall success,” says Konzen. “It is without a doubt one of, if not the most, important and inimitable assets of your… Continue reading.

Voice Of The Visitor

PGAV Destinations, in conjunction with H2R Market Research and Blooloop, have embarked on an annual survey of people who have visited an attraction in the current year or plan to visit in the upcoming year, analyzing visitors’ viewpoints of attractions, reactions, expectations, and trends. This can be used to provide an industry-standard dashboard that quantifies… Continue reading.

PGAV Destinations’ Clients Top 2016 TripAdvisor Travelers’ Choice Awards

Kennedy Space Center Visitor Complex, SeaWorld, and Busch Gardens among World’s Favorites We are thrilled to announce that many of our long-standing clients topped TripAdvisor’s 2016 Traveler’s Choice Awards. “Established in 2002, Travelers’ Choice awards are the highest honor TripAdvisor can bestow. The only travel industry awards based on millions of reviews and opinions from travelers… Continue reading.