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The Emotion-Based Museum Experience

Visitor emotions are at play in every aspect of their museum visit. Learn how to improve exhibits using the techniques of emotional story mapping, which connect people to content in dynamic ways. Find out how to create a cohesive and memorable visit by scaffolding the visitor experience from the moment they enter to when they… Continue reading.

America’s Space Program and the Importance of Higher Purpose in Your Work

  – By Mike Konzen, CEO   This July we are celebrating America’s space program. Fifty years ago on July 20, 1969, Neal Armstrong became the first human to walk on the moon’s surface. Forty-two years later on July 21, 2011, Space Shuttle Atlantis landed at Kennedy Space Center, concluding STS-135, the final mission of NASA’s storied… Continue reading.

Designing Tomorrow

In celebration of the conference theme – “Celebrate 70: Back to the Future” – this session will provide insights from a panel of internationally recognized attraction design company executives that will discuss trends and considerations for accommodating, entertaining, and engaging tomorrow’s attraction visitors. PGAV’s Vice President Ned Diestelkamp The Producers Group’s Co-CEO and Founder Bob… Continue reading.

Curating a Creative Culture

As head of the leading attraction design firm PGAV Destinations, Konzen will present innovations and ideas that can help to energize, grow, and encourage healthy, creative company environments. “Company culture is essential to your overall success,” says Konzen. “It is without a doubt one of, if not the most, important and inimitable assets of your… Continue reading.

Voice Of The Visitor

PGAV Destinations, in conjunction with H2R Market Research and Blooloop, have embarked on an annual survey of people who have visited an attraction in the current year or plan to visit in the upcoming year, analyzing visitors’ viewpoints of attractions, reactions, expectations, and trends. This can be used to provide an industry-standard dashboard that quantifies… Continue reading.

PGAV Destinations’ Clients Top 2016 TripAdvisor Travelers’ Choice Awards

Kennedy Space Center Visitor Complex, SeaWorld, and Busch Gardens among World’s Favorites We are thrilled to announce that many of our long-standing clients topped TripAdvisor’s 2016 Traveler’s Choice Awards. “Established in 2002, Travelers’ Choice awards are the highest honor TripAdvisor can bestow. The only travel industry awards based on millions of reviews and opinions from travelers… Continue reading.

Space Shuttle Atlantis: Doing Its Job

Since the very inception of our Space Shuttle Atlantis attraction, its entire mission was to “inspire the next generation of space explorers.” As destination designers, we can read the reviews on TripAdvisor and hear the verbatims from our clients, but it never hurts to see some evidence of our success. Part of our master plan for… Continue reading.

PGAV: A Love Story

   – By Stacey Ludlum, director of zoo and aquarium planning and design   A year after my divorce, I sat across from a very uncharacteristically uncomfortable Al Cross, vice president at PGAV, for my annual review—me, in the full throes of emotional breakdown: a flood of tears, hitching breathing, hiccups, the whole nine yards. Not… Continue reading.

Player Development

   – By Mike Konzen, principal and chair   Here in Saint Louis, we love our baseball Cardinals. In fact, this year we will open a project that is a true labor of love – a new Saint Louis Cardinals Museum and Hall of Fame. The project is part of the “Cardinal Nation” development next… Continue reading.

Our First Conference Booth

After nearly 50 years of business and at least five major, national, annual conferences, fall 2013 welcomed the very first time that PGAV Destinations exhibited at a conference – The Association of Science-Technology Centers (ASTC), October 19-22 in Albuquerque, NM. Sure, for decades many from our teams attended these prestigious events – working the floor,… Continue reading.