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Celebrating our world (and enriching lives).

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And Then I said, ‘That’s Not My Dog, that’s My ROVER!’

  By Ben Cober, Director of Business Development and Research A recent article in the UK’s Daily Mail really caught my eye: NASA is looking for comedians. At the American Association for the Advancement of Science annual conference, professor of Anthropology at the University of Florida, Gainesville, Jeffrey Johnson spoke on the topic of “Building… Continue reading.

America’s Space Program and the Importance of Higher Purpose in Your Work

  – By Mike Konzen, CEO   This July we are celebrating America’s space program. Fifty years ago on July 20, 1969, Neal Armstrong became the first human to walk on the moon’s surface. Forty-two years later on July 21, 2011, Space Shuttle Atlantis landed at Kennedy Space Center, concluding STS-135, the final mission of NASA’s storied… Continue reading.

PGAV’s Top Ten Hidden Gems of Summer Travel

  The sun is shining, the kids are out from school, and it’s time to use those well-earned vacation days (more than ever) to hit the road and explore the country! With the prevalence of Yelp reviews, TripAdvisor reports, and your cousin’s never-ending social media feed, it can be hard to find any unturned rock… Continue reading.

Bali and Lombock: A PGAV GO! Experience

  By Victoria Gray, Designer   It’s 2 a.m. and I have slept for roughly one hour after my second day in Ubud, Bali. I’m trying to will myself awake; it’s never worked before, but maybe this time?  Whose idea was this? How had I found myself signed up to summit an active volcano to… Continue reading.

When Your Project is on Life Support: Part 3 – Cage Match: Steel vs GFRP Rebar in Animal Habitat Construction

  – By Jedd Pellerin, project architect Details matter in the design of animal habitats. Even the details that guests will never see because they are buried in a four foot thick concrete slab. Rebar (or reinforcing bar) is a critical component of most modern, reinforced concrete construction. This includes the concrete walls and slabs that are… Continue reading.

Removing the X-Factor from Hotels

– By Ben Cober, Director of Business Development and Research “Unwelcoming or unfriendly staff.” When it comes to our Destination research, this is often the top complaint guests have when visiting attractions: poor customer service. It’s an incredibly high bar to obtain: Disney’s cast-member training is world-renown for quality, while Hollywood sets (often) unrealistic expectations… Continue reading.

Three Tips for US Attractions’ #1 Reported Visitation Barrier

  – By Karen Baker, Sr. Director of Marketing and Branding   When was the last time you visited another country? Were there times you felt uneasy? Or even unwelcome? On a very basic level, visitors to a country want to feel both safe and welcome. While this seems obvious and straight-forward, not feeling welcome… Continue reading.

Open Leadership – Four Lessons in Empowering Your Team

  – By Mike Konzen, Principal and Chair   PGAV’s John Wilmas is the Stair Ninja. (More on that in a bit.) He is also a great example of our new generation of leaders at PGAV. John is not an owner, officer, department head, senior creative, or project leader. He is a valued assistant, with responsibilities that… Continue reading.