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Category: Culture, Heritage, & Tourism

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  Author: AD Gladu Key Contributors: AD Gladu, Amanda Yates, April Neal, Diane Porthouse Lochner, Emily Howard, Melissa Rivera Torres, Josh Rodriguez, Steffaney Martin, Tiffany Rawson   What are Memory Disorders? Dementia is the umbrella term under which all memory disorders—including the well-recognized Alzheimer’s disease—fall. It occurs when the loss of memory and abilities to… Continue reading.

  Author: AD Gladu Key Contributors: AD Gladu, Amanda Yates, April Neal, Diane Porthouse Lochner, Emily Howard, Melissa Rivera Torres, Josh Rodriguez, Steffaney Martin, Tiffany Rawson   What is PTSD? Post-Traumatic Stress Disorder (PTSD) is a mental health condition initiated by either experiencing or witnessing a terrifying event, like sexual assault, combat, natural disasters, violent… Continue reading.

  Author: AD Gladu – Key Contributors:  AD Gladu, Amanda Yates, April Neal, Diane Porthouse Lochner, Emily Howard, Melissa Rivera Torres, Josh Rodriguez, Steffaney Martin, Tiffany Rawson   What is Autism Spectrum Disorder & Sensory Processing Disorder? Autism Spectrum Disorder (ASD) is a condition related to brain development that impacts how a person perceives and… Continue reading.

  Author: AD Gladu – Key Contributors: AD Gladu, Amanda Yates, April Neal, Diane Porthouse Lochner, Emily Howard, Melissa Rivera Torres, Josh Rodriguez, Steffaney Martin, Tiffany Rawson   What are Learning Disorders? A learning disorder is an information-processing obstacle that prevents a person from learning a skill and using it effectively.¹ It should not be… Continue reading.

BEYOND THE SEA (OF PEOPLE)

  – Key Contributors:  Amanda Yates (Lead Designer, Brand Experience), April Neal (Designer), Ashley Edelbrock (Architect),  Jeff Havlik (Vice President), Josh Rodriguez  (Architectural Designer), Teague Peak (Architectural Designer),  Tiffany Rawson (Architect)   The Challenge A few weeks ago, we looked at the operational model for a hypothetical theme park – PGAV Land – and the… Continue reading.

Giving Guests Space

  – Key Contributors:  Andrew Schumacher (Architect), Dan O’Neill (Landscape Architect), Eileen Hill (Landscape Architect), Jason Mills  ( Designer), Jeff Havlik (Vice President), Josh Rodriguez  (Architectural Designer), Teague Peak (Architectural Designer),  Tiffany Rawson (Architect), Veronica Skok (Landscape Designer)   The Challenge A recent PGAV study compared the operational capacity during the new coronavirus pandemic to overall attendance for a hypothetical destination. The analysis yielded some red flags, indicating that higher attendance levels with… Continue reading.

AREAS OF IMPROVEMENT

  – Key Contributors:  Andrew Schumacher (Architect), Dan O’Neill (Landscape Architect), Eileen Hill (Landscape Architect), Jason Mills  ( Designer), Jeff Havlik (Vice President), Josh Rodriguez  (Architectural Designer), Teague Peak (Architectural Designer), Steve Reyes (Architectural Designer), Tiffany Rawson (Architect), Veronica Skok (Landscape Designer)   The Challenge In last week’s issue of Don’t Call it a Comeback, PGAV created… Continue reading.

THE OPERATIONS BALANCING ACT

  – Key Contributors:  Ashley Edelbrock (Architect), April Neal (Designer), Jeff Havlik (Vice President), Josh Rodriguez  (Architectural Designer), Teague Peak (Architectural Designer), Tiffany Rawson (Architect) The Challenge Destinations are slowly opening their doors, most under capacity restrictions from local jurisdictions. While these restrictions dictate the number of guests who can pass through the front gate,… Continue reading.

Rethinking Special Events

  – Key Contributors: Tyson Baker (Interior Designer), Ashley Edelbrock (Architect), April Neal (Designer), Teague Peak (Architectural Designer), Tiffany Rawson (Architect), Jess Solomon (Graphic Designer), PJ Tamayo (Designer), and Amanda Yates (Lead Designer, Brand Experience)   The Challenge While the pandemic forced destinations to temporarily close their doors, it sparked a rush of innovation as… Continue reading.

Rethinking Transaction Points

  –Key Contributors: Amanda Yates, April Neal, Jim Dee, John Kasman, Sara Tetley, Sarah Cooper, Teague Peak, Tiffany Rawson   The Challenge As destinations reopen, social distancing measures and new safety protocols require a retooling of the guest experience. Right now, many of you are installing the ubiquitous acrylic barriers for your welcome desk or… Continue reading.