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Category: Culture, Heritage, & Tourism

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Voice of the Industry Interviews

  – Brad Wuest, Natural Bridge Caverns, President/CEO, interviewed by Jeannette Cooperman   Since 1883, Brad Wuest’s family has run a ranch in San Antonio, Texas. Sixty years ago, four university students squeezed through a small opening in a sinkhole on the ranch and found a massive cave system, stalactites icing vast, high-ceilinged chambers. Now a… Continue reading.

How the Travel Industry Reaches the Heart—and Soul

    – By Jeannette Cooperman, Ph.D., writer & Mike Konzen, CEO   Virtual “live” music sustained us through lockdown, but as wonderful as those concerts were, the grids of musicians playing in their own homes felt a little hollow. What was missing was their ability to hear us; to know our response. No energy was bouncing back from the audience.   When you work in travel and tourism, you know that energy. A good hotelier,… Continue reading.

Why Our Minds and Bodies Crave Travel—and How That Will Bring Back the Industry

  – By Jeannette Cooperman, Ph.D., writer & Mike Konzen, CEO   If you’re part of the travel and tourism industry, you’ve been reeling these past two months. What if people just shelter at home, more or less, for the rest of their lives? What if they’re too frightened to ever venture to an unfamiliar… Continue reading.

The Emotion-Based Museum Experience

  – By Diane Lochner, Vice President   The IAAPA Expo 2019 Museum Day Session on The Emotion-Based Museum Experience was an opportunity to reflect on a design process that comes naturally to us at PGAV Destinations. Our focus is the visitor and our designs engage the visitor in interesting, surprising, and compelling ways. There are three… Continue reading.

PGAV’s Best of 2019

  The last year of the decade was a thrilling one for PGAV, with grand openings for our clients, big changes in our studio, and new insights from attraction guests around the world. Scroll onward to revisit the stories that were on our designers’ minds throughout the year!   Attraction Openings   The brand-new, 120,000… Continue reading.

PGAV’s Top Posts of 2019

  2019 was PGAV’s biggest blogging year yet, with new authors, new projects and programs to celebrate, and 25 posts throughout the year! We’re counting down the eight most popular posts of 2019 in this annual round-up to explore the biggest trends and headlines of our final year of the decade.   8. Inspiration Doesn’t… Continue reading.

Ice Climbing: The Ultimate Snowcation

  – By Sarah Aman, Desginer   Snowcation: [snoh-kay-shuh-n] noun A period of suspension of work, study, or other activity to visit someplace snowy.   As designers of amazing destinations, it’s only logical that we seek inspiration by visiting amazing destinations ourselves. These trips are not only fun vacations – they are also tools in… Continue reading.

The Gift of Wonder

  The holiday gift-giving season is right around the corner, and if you have children, your attic doors and basement closets have been welded shut to keep curious eyes from spoiling the surprises. Assuming you don’t possess the year-long foresight and planning prowess of a diligent elf, you’re probably scrambling to check off your naughty… Continue reading.

Sensory Awareness: Creating Inclusive Experiences for Veterans

  – By Emily Howard, Vice President Today marks an important day in the United States – Veterans Day – when we honor all those who have bravely served our country. Throughout history, men and women in uniform have served the United States to enable us to pursue the lives we desire. As attraction designers,… Continue reading.

The Importance of Game Design

  – By Mark Jarman, Designer   I came to the world of themed entertainment just a few years ago after spending most of my career making video games and teaching college students about game design and production. One thing I discovered when I first arrived at PGAV Destinations was a nascent intuition that the… Continue reading.