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Creativity Thrives in Places Full of New and Unexpected Learnings.

Make Your Workplace a Forum for Ideas. “Ideas Won’t Keep. Something Must Be Done About Them.”– Alfred North Whitehead  What can a chocolatier and a news anchor teach a bunch of creatives? As it turns out, quite a bit. Over the past year, a talented group of PGAVers established a new program called PGAV Presents. The concept… Continue reading.

Feast Your Eyes on the Travel Tips and Trends of Thanksgiving 2019

  To most cultures outside the U.S., the time we call Thanksgiving might be just another run-of-the-mill (heh) harvest festival. However, you don’t have to be a devout Roman follower of Ceres to make this year’s cornucopia of fresh vegetables, gravies, and turkeys the highlight of your holiday. Whether you’re among the folks in Canada,… Continue reading.

And Then I said, ‘That’s Not My Dog, that’s My ROVER!’

  By Ben Cober, Director of Business Development and Research A recent article in the UK’s Daily Mail really caught my eye: NASA is looking for comedians. At the American Association for the Advancement of Science annual conference, professor of Anthropology at the University of Florida, Gainesville, Jeffrey Johnson spoke on the topic of “Building… Continue reading.

Removing the X-Factor from Hotels

– By Ben Cober, Director of Business Development and Research “Unwelcoming or unfriendly staff.” When it comes to our Destination research, this is often the top complaint guests have when visiting attractions: poor customer service. It’s an incredibly high bar to obtain: Disney’s cast-member training is world-renown for quality, while Hollywood sets (often) unrealistic expectations… Continue reading.

Three Tips for US Attractions’ #1 Reported Visitation Barrier

  – By Karen Baker, Sr. Director of Marketing and Branding   When was the last time you visited another country? Were there times you felt uneasy? Or even unwelcome? On a very basic level, visitors to a country want to feel both safe and welcome. While this seems obvious and straight-forward, not feeling welcome… Continue reading.