– By Diane Lochner, Vice President The IAAPA Expo 2019 Museum Day Session on The Emotion-Based Museum Experience was an opportunity to reflect on a design process that comes naturally to us at PGAV Destinations. Our focus is the visitor and our designs engage the visitor in interesting, surprising, and compelling ways. There are three… Continue reading.
The Alamo is contested ground. In 2018, after decades of failed planning efforts, however, a bold vision for the Alamo’s future won public approval and is now in design. The team responsible for the project will share their evidence-based, stakeholder-focused approach that is shaping a common ground where multiple histories find their voices in a… Continue reading.
Visitor emotions are at play in every aspect of their museum visit. Learn how to improve exhibits using the techniques of emotional story mapping, which connect people to content in dynamic ways. Find out how to create a cohesive and memorable visit by scaffolding the visitor experience from the moment they enter to when they… Continue reading.
Beth Hill, President and CEO of Fort Ticonderoga, and Diane Lochner, Vice President at PGAV Destinations, will be discussing the transformative planning efforts at Fort Ticonderoga that started with a Strategic Master Plan in 2011. Their focus will be on one phase of the implementation plan – the Pavilion Node – and the series of… Continue reading.
BIM has changed the way we work together, demanding new levels of collaboration. Teams need to come together in the early stages of the project to determine workflows before the work begins. The days of working in silos are going away. We have to communicate, coordinate, and collaborate more than ever. PGAV Destinations’ BIM Manager Matt… Continue reading.
Zoos and aquariums play an important role within their communities as leaders in conservation, environmental education, animal care, and family fun. However, just as important as this ability to lead is the willingness and agility to adjust to their communities’ needs. As visitor demographics, habits, and expectations change, what are zoos and aquariums doing to… Continue reading.
In celebration of the conference theme – “Celebrate 70: Back to the Future” – this session will provide insights from a panel of internationally recognized attraction design company executives that will discuss trends and considerations for accommodating, entertaining, and engaging tomorrow’s attraction visitors. PGAV’s Vice President Ned Diestelkamp The Producers Group’s Co-CEO and Founder Bob… Continue reading.
One of the world’s best-known historic icons has recently undergone an extensive planning effort to restore reverence and dignity to the site. The Master Interpretive Plan, lead by PGAV Destinations along with Cultural Innovations and Reed Hilderbrand, will transform the site into an historic and cultural destination that lives up to the fame. The plan… Continue reading.
PGAV Destinations recently developed a Site Master Plan for the Tennessee Valley Railroad Museum located in Chattanooga, Tennessee. Vice Presidents Diane Lochner and Tom Owen will walk attendees through the development of the Site Master Plan. This process included market surveys, interviews, site visits, and historical research to develop a visitor experience that not only… Continue reading.
Planning and design for museums often focuses on what happens inside galleries. But research tells us a visitors’ emotional state impacts their ability to learn. Presenters from PGAV Destinations will share case studies from projects to illustrate key principles of arrival design. Participants will engage in interactive round-table exercises to apply the principles to real… Continue reading.