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Time to Change: Creating an Inclusive Guest Culture to Meet Rapidly Changing Demographics

Zoos and aquariums play an important role within their communities as leaders in conservation, environmental education, animal care, and family fun. However, just as important as this ability to lead is the willingness and agility to adjust to their communities’ needs. As visitor demographics, habits, and expectations change, what are zoos and aquariums doing to… Continue reading.

PGAV’s Top Ten Hidden Gems of Summer Travel

  The sun is shining, the kids are out from school, and it’s time to use those well-earned vacation days (more than ever) to hit the road and explore the country! With the prevalence of Yelp reviews, TripAdvisor reports, and your cousin’s never-ending social media feed, it can be hard to find any unturned rock… Continue reading.

Designing Tomorrow

In celebration of the conference theme – “Celebrate 70: Back to the Future” – this session will provide insights from a panel of internationally recognized attraction design company executives that will discuss trends and considerations for accommodating, entertaining, and engaging tomorrow’s attraction visitors. PGAV’s Vice President Ned Diestelkamp The Producers Group’s Co-CEO and Founder Bob… Continue reading.

Site Master Plan Development: Tennessee Valley Railroad Museum Case Study

PGAV Destinations recently developed a Site Master Plan for the Tennessee Valley Railroad Museum located in Chattanooga, Tennessee. Vice Presidents Diane Lochner and Tom Owen will walk attendees through the development of the Site Master Plan. This process included market surveys, interviews, site visits, and historical research to develop a visitor experience that not only… Continue reading.

Improving Rider Experience Using Technology – The Conversation Continues

This webinar will continue the conversation started at the WWA Show in Las Vegas. We will explore technology options for transforming tired attractions into a new and improved experiences that will get your guests wanting to queue up time and time again. We’ll cover topics from low tech approaches such as lighting, music and projection… Continue reading.

The Emotional Power of a First Impression: Designing the Museum Arrival Experience

Planning and design for museums often focuses on what happens inside galleries. But research tells us a visitors’ emotional state impacts their ability to learn. Presenters from PGAV Destinations will share case studies from projects to illustrate key principles of arrival design. Participants will engage in interactive round-table exercises to apply the principles to real… Continue reading.