Lend your talent, creativity, and drive to the world’s most exciting destinations.

PGAV is a global professional firm, specializing in planning, architecture, design, and destination consulting. Our staff of more than 130 professionals has successfully executed projects in more than thirty-five states and on five continents. As we begin our sixth decade of practice, we remain committed to the highest standards of quality, innovation, and thought leadership in all markets that we serve.

Position:

PGAV is seeking a Front Desk Hospitality Specialist – someone with a desire to be part of a team that provides unparalleled hospitality to all that enter PGAV’s offices. The specialist is responsible for managing a broad range of administrative, hospitality, and facilities tasks to ensure the office runs smoothly and professionally. This role supports day-to-day logistics, event planning, and vendor coordination and is often the first point of contact for employees, clients, and guests. Required attributes and skills include the following:

Requirements:

• 2+ years of experience in office coordination, administration, or hospitality support
• Strong interpersonal, communication, collaboration, and problem-solving skills; a reliable team player
• Highly organized, with strong multitasking abilities and the capacity to prioritize a dynamic workload
• Detail-oriented and proactive in identifying and resolving issues
• Proficiency in Microsoft Office
• Discretion and confidentiality in handling sensitive information
• Adaptable to interruptions and ad hoc requests in a fast-paced environment
• Comfortable working in an open office setting
• Able to meet physical demands of the role, including lifting, bending, and reaching

Responsibilities:

Hospitality & Office Operations

• Provide the highest level of hospitality to staff, clients, and guests
• Greet visitors and team members with warmth and professionalism
• Manage front desk operations: phones, emails, packages, and check-ins
• Coordinate hospitality needs—meeting setups, catering, beverages, events
• Maintain common areas (reception, kitchen, meeting rooms) to be clean, stocked, and presentable
• Own the flow of the day—anticipate needs and ensure smooth operations
• Support calendars, travel coordination, and supply management
• Assist with internal events and client visits
• Provide light administrative and scheduling support to key team members

Mail, Supplies & Facility Support

• Receive, sort, and distribute mail and packages
• Coordinate courier and FedEx shipments; manage office supply inventory
• Stock printer stations and studio materials; organize supply drawers
• Submit maintenance and janitorial requests as needed
• Keep workroom and shared spaces tidy and organized

Kitchen & Hospitality

• Prepare coffee daily; replenish kitchen and lobby supplies
• Load and unload dishwashers throughout the day
• Receive and organize weekly grocery deliveries
• Perform scheduled restocks and monthly appliance/refrigerator cleaning
• Submit monthly hospitality receipts for reconciliation

Event & Vendor Coordination

• Plan and manage onsite and offsite events (logistics, catering, setup, cleanup)
• Decorate and prepare the office for holidays and special events
• Place orders using platforms like ezCater, Instacart, Walmart, Amazon, and Shipt
• Serve as the point of contact for vendors and service providers

Library Management

• Catalog and classify materials in the internal library
• Maintain organization and accessibility for staff use

PGAV is located in downtown St. Louis at 200 N. Broadway.
Office hours are Monday through Friday, 8:00 am – 5:00 pm.

To apply, send your resume and one-page cover letter (maximum file size 15 MB) to marie.shellenberg@pgav.com.