The Emotional Power of a First Impression: Designing the Museum Arrival Experience

Planning and design for museums often focuses on what happens inside galleries. But research tells us a visitors’ emotional state impacts their ability to learn. Presenters from PGAV Destinations will share case studies from projects to illustrate key principles of arrival design. Participants will engage in interactive round-table exercises to apply the principles to real world conditions in museums or other cultural attractions.

Presented By:

Diane Lochner, Vice President
Senior Planner and Designer, Project Manager
Registered Architect

Tom Owen, Vice President
Senior Experience Planner and Designer
Creative Leader