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Destinology Industry Reports

Voice of the Visitor

2020 Annual Outlook on the Attractions Industry

Voice of the Visitor provides an industry-standard dashboard that quantifies aggregate attractions’ industry performance and provides an outlook on future visitation, specifically using insights gained directly from the point of view of the visitors themselves about why they choose to visit attractions – or not to visit. The world is in unprecedented times; let Voice of the Visitor be your foundation in insightful empathy.

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Upcoming Speaker Engagements

14
Sep

AZA’s On the Boards: Africa, at the Oklahoma Zoo and Botanical Garden

September 14 @ 1:15 pm - 2:45 pm

As part of AZA‘s annual On the Boards session, PGAV Destinations Vice Presidents Emily Howard and John Kemper will showcase the Oklahoma City Zoo and Botanical Garden‘s African region, currently under renovation. The Oklahoma City Zoo is renovating an 11-acre area in the heart of its park into a world-class, welcoming entry and spacious African…

18
Sep

A Stimulating Experience – Excitement for Some, Anxiety for Others

September 18 @ 12:15 pm - 1:45 pm

PGAV Destinations Vice President Emily Howard will moderate a panel of experts for this exciting and fascinating session at the 95th annual AZA Conference! Destination designers and leaders strive to create welcoming, inclusive destinations that are enriching and enjoyable for everyone. However, due to the natural behavior of other guests and crowds, interior and exterior…

17
Nov

A Stimulating Experience – Excitement for Some, Anxiety for Others

November 17 @ 2:30 pm - 3:30 pm

Museum and Attraction designers and leaders strive to create welcoming, inclusive destinations that are enriching and enjoyable for everyone. However, due to the natural behavior of other guests and crowds, interior and exterior lighting, acoustics, the vastness or intimacy of designed spaces, and many other factors, attractions can be overwhelming or frightening for individuals with…