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PGAV's Vice President Diane Lochner

Catching Their Interest: Engaging Content in the Modern Museum

Walter E. Washington Convention Center 801 Mt Vernon Pl NW, Washington, DC, United States

Museums need to communicate content in engaging ways that go beyond one-way, text-based forms of communication. This session will detail strategies for using tools such as social media, premium experiences, retail items, food, and branding to make content come to life in new ways that ultimately support your museum’s mission. This session will be led… Continue reading.

PGAV's Vice President Diane Lochner

Voice of the Visitor: 2016 Outlook on the Attractions Industry

PGAV Destinations VP Diane Lochner will present PGAV's inaugural study, providing an industry-standard dashboard that quantifies aggregate attractions’ industry performance and provides an outlook on future visitation, specifically using insights gained directly from the point of view of the visitors themselves about why they choose to visit attractions – or not to visit.

PGAV Destinations Vice Presidents Diane Lochner and Tom Owen ad for presenting Voice of the Visitor at the American Alliance of Museums Conference
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Voice of the Visitor: Fail to Listen, Face Your Peril

America’s Center Convention Complex: Solutions Center 701 Convention Plaza, St. Louis, MO, United States

Led by PGAV Destinations vice presidents Diane Lochner and Tom Owen, this interactive session will reveal the findings of our recent 'Voice of the Visitor: 2017 Outlook on the Attractions Industry' research and explore other ways to keep the visitor's voice at the center of planning and design for museums.

$575

Title slide from Mike Konzen's St. Louis Business Journal Best Places to Work Breakfast

Curating a Creative Culture

Phoenix Convention Center 100 N 3rd St, Phoenix, AZ, United States

For museums to evolve in response to changes in audiences, technology, economics, and societal influences, they must cultivate a culture of innovation. New exhibits and programs can only be as innovative as the culture that brings them to life for visitors every day. Master planning and design provides a critical opportunity to define and curate… Continue reading.

$625.00

The PGAV Way

Connecticut Science Center 250 Columbus Blvd, Hartford, CT, United States

From Creative Culture to Master Planning to 3D Visualization Join PGAV Destinations Vice Presidents Tom Owen and Diane Lochner to learn how PGAV uses our resources and tools to help create successful collaborations with clients. The casual format will include an overview presentation followed by a facilitated discussion.

$985.00

Navigating Challenges in Developing New Museum Experiences: Fort Ticonderoga

The Historic Thayer Hotel at West Point 674 Thayer Rd, West Point, NY, United States

Beth Hill, President and CEO of Fort Ticonderoga, and Diane Lochner, Vice President at PGAV Destinations, will be discussing the transformative planning efforts at Fort Ticonderoga that started with a Strategic Master Plan in 2011. Their focus will be on one phase of the implementation plan – the Pavilion Node - and the series of… Continue reading.

$250.00

The Alamo Final Scale Corrected

Creating Space – Managing Inclusive Experiences to “Remember the Alamo” Now

JW Marriott Chicago 151 W Adams St., Chicago, IL, United States

The Alamo is contested ground. In 2018, after decades of failed planning efforts, however, a bold vision for the Alamo’s future won public approval and is now in design. The team responsible for the project will share their evidence-based, stakeholder-focused approach that is shaping a common ground where multiple histories find their voices in a… Continue reading.

$499.00

A Stimulating Experience – Excitement for Some, Anxiety for Others

Museum and Attraction designers and leaders strive to create welcoming, inclusive destinations that are enriching and enjoyable for everyone. However, due to the natural behavior of other guests and crowds, interior and exterior lighting, acoustics, the vastness or intimacy of designed spaces, and many other factors, attractions can be overwhelming or frightening for individuals with… Continue reading.

$254