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Time to Change: Creating an Inclusive Guest Culture to Meet Rapidly Changing Demographics

Ernest N. Morial Convention Center 900 Convention Center Blvd., New Orleans

Zoos and aquariums play an important role within their communities as leaders in conservation, environmental education, animal care, and family fun. However, just as important as this ability to lead is the willingness and agility to adjust to their communities' needs. As visitor demographics, habits, and expectations change, what are zoos and aquariums doing to… Continue reading.

$675.00

Remember the Alamo! Because It Is Going to Change for the Better: A Case Study

Ernest N. Morial Convention Center 900 Convention Center Blvd., New Orleans

One of the world’s best-known historic icons has recently undergone an extensive planning effort to restore reverence and dignity to the site. The Master Interpretive Plan, lead by PGAV Destinations along with Cultural Innovations and Reed Hilderbrand, will transform the site into an historic and cultural destination that lives up to the fame. The plan… Continue reading.

$825.00

Survey Says! – What Drives Your Guests To Visit (Or Not) & How Does It Translate To Attendance, Membership & Revenue

Westgate Resort & Convention Center 3000 Paradise Rd., Las Vegas

In this two part session, PGAV Destination’s Voice of the Visitor and the World Waterpark Association’s Benchmarking Survey will be presented. While Voice of the Visitor quantifies aggregate attractions’ industry performance and provides an outlook on future visitation specifically from the point of view of the visitors themselves, the WWA Benchmarking Survey showcases the results of those visitors’ views… Continue reading.

$419.00