Inspiration from insight.

Whether it’s understanding how families plan vacations, shining light on the revitalization of the American East Coast tourism economy, or unraveling the mysteries around the Millennial generation and their destination desires, we continuously work to uncover trends and leverage data to make unique and innovative designs and decisions.

Destinology Issues

Curating a Creative Culture

Culture is your greatest competitive advantage. Some business leaders may value their intellectual property, their capital investments, or even their portfolio of products or services as their greatest assets; but none of that would be possible without great company culture. In this issue of Destinology, we take a look at how PGAV Destinations is experimenting with innovative ways to curate a creative culture, and the powerful and lasting impact those efforts are achieving.

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The Value of Membership

Destination members and season pass holders are an incredibly valuable resource. To learn more about these essential attraction supporters, we partnered with H2R Market Research to study destination guests, whether members or not, to learn about their interests, behavior, motivation, and what they value in a destination season pass. The insights revealed throughout this issue of Destinology can provide invaluable strategic input for you to attract more members and to make your current members even more passionate about you.

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Inspiration from Nature

Learning from international studies, as well as attraction guest testimonials and destination designer reflections, Inspiration from Nature explores how the unbuilt, wild, natural world inspires and influences design. The book delves into the human psyche and the sociological impact nature has on us; and therefore, how destinations designed with inspiration from nature influence guests.

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Preschoolers: Your Youngest Guests

What children experience and learn before age five will impact the rest of their lives, from career choice to social interaction, from creativity to healthy lifestyles. In this issue of Destinology, we’re highlighting our conversations and work with leading destinations to better understand this age group and how to create the best possible environments to encourage growth in great ways.

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Brand Destinations: The Power of Place

PGAV Destinations partnered with H2R Market Research and conducted a nationwide study of destination guests regarding their perceptions of attractions which celebrated and promoted a specific brand’s product or service. Read on to discover the thrilling, enlightening, and greatly encouraging findings about the future of brand destinations.

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Generation Z

A New Generation’s Views on Zoos and Aquariums

Individuals born after 1995 are poised to become the most entrepreneurial, demographically diverse, and educated generation on the planet. PGAV’s latest nationwide study polled “Gen Z’ers” to understand their perception of zoos and aquariums, what motivates their interest in visiting these destinations, and how these destinations can better meet their needs and desires.

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Our quarterly publication, Destinology, shares consumer insights and trends in the travel and leisure industry. More than 7,000 industry professionals around the world read this award-winning publication.

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Our Publications

Voice of the Visitor

2016 Annual Outlook on the Attractions Industry


Our inaugural study provides an industry-standard dashboard that quantifies aggregate attractions’ industry performance and provides an outlook on future visitation, specifically using insights gained directly from the point of view of the visitors themselves about why they choose to visit attractions – or not to visit. Americans are eager to hit the road, and we’re just as eager to share the results of this benchmark survey.

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It Can Change Your Mind

As we carefully study, and have the privilege of helping sculpt, the destination industry, we see guests and visitors becoming more and more captivated by storytelling. We interviewed neuroscientists, social scientists, and our own experienced storytellers to unravel the mysteries and skills woven throughout the best tales ever told.

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The Art of the Family Vacation

What They Want, How They Plan, Why They Go

It’s that delicate balance of interests, more complex than a Congressional subcommittee. It’s the think-on-your-feet flexibility to adapt when things don’t play out the way that you planned. And just when you think you’ve got the kids figured out, they change on you. It’s the family vacation, the most creative act that most families will ever undertake together.

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Upcoming Speaker Engagements

Designing Built-in Animal Enrichments

Project Manager Mariusz Bleszynski’s session will review the variety of permanent and rotatable animal enrichment devices used around the world in a variety of zoo scales and settings, as well as explore new concepts currently in research and development. Bleszynski will share ideas on how to engage animals’ five senses and their innate curiosity, as well as enrichment items that are either initiated by the keeper or animals within an exhibit habitat. The session will incorporate current durability and maintenance challenges, as well as a focus on training panels and their viewing capacity, safety, and functionality.

April 5 @ 2:10 pm

Trends in Zoo Design: Balancing Wellness and Guest Experience

Director of Zoo & Aquarium Planning and Design Stacey Ludlum’s session will explore zoos’ desire to bring enrichment to the forefront, which has been a catalyst for zoo designers to develop habitats around having the ability to enrich animals in full view of guests by designing the exhibits differently than traditional “natural” and immersive environments. This shift is occurring to link habitat design and enrichment in a deeper way, with the goal of enhancing guest experience and animal husbandry through creative physical environment design.

April 6 @ 10:05 am