– By Jeannette Cooperman, Ph.D., writer & Mike Konzen, CEO If you’re part of the travel and tourism industry, you’ve been reeling these past two months. What if people just shelter at home, more or less, for the rest of their lives? What if they’re too frightened to ever venture to an unfamiliar… Continue reading.
2019 was PGAV’s biggest blogging year yet, with new authors, new projects and programs to celebrate, and 25 posts throughout the year! We’re counting down the eight most popular posts of 2019 in this annual round-up to explore the biggest trends and headlines of our final year of the decade. 8. Inspiration Doesn’t… Continue reading.
– By Emily Howard, Vice President Today marks an important day in the United States – Veterans Day – when we honor all those who have bravely served our country. Throughout history, men and women in uniform have served the United States to enable us to pursue the lives we desire. As attraction designers,… Continue reading.
– By Mark Jarman, Designer I came to the world of themed entertainment just a few years ago after spending most of my career making video games and teaching college students about game design and production. One thing I discovered when I first arrived at PGAV Destinations was a nascent intuition that the… Continue reading.
– By Maura Murphy-Pusateri, Designer / Art Director We are thrilled to introduce Designer / Art Director Maura Murphy-Pusateri! After engaging in fascinating studies across the world – Theater and English in Denver, Art History and Theater in London, Fine Arts in Chicago, and more – Maura can usually be found elbow-deep in… Continue reading.
– By Mike Konzen, CEO This July we are celebrating America’s space program. Fifty years ago on July 20, 1969, Neal Armstrong became the first human to walk on the moon’s surface. Forty-two years later on July 21, 2011, Space Shuttle Atlantis landed at Kennedy Space Center, concluding STS-135, the final mission of NASA’s storied… Continue reading.
The sun is shining, the kids are out from school, and it’s time to use those well-earned vacation days (more than ever) to hit the road and explore the country! With the prevalence of Yelp reviews, TripAdvisor reports, and your cousin’s never-ending social media feed, it can be hard to find any unturned rock… Continue reading.
– By Ben Cober, Director of Business Development and Research “Unwelcoming or unfriendly staff.” When it comes to our Destination research, this is often the top complaint guests have when visiting attractions: poor customer service. It’s an incredibly high bar to obtain: Disney’s cast-member training is world-renown for quality, while Hollywood sets (often) unrealistic expectations… Continue reading.
Imagine the possibilities. Join the movement. @DowntownStLouis #STLCREATIVECORE
– By Ben Cober, director of business development and research In our latest issue of Destinology, The Fight for Attendance: The Attraction of the Non-Attraction, we explored the success of impermanent attractions such as festivals, sporting events, tabletop games, streaming television, and exercise, and offered tactics for destination managers to adopt some of… Continue reading.