Designing for Impact Sarah is an exhibit and graphic designer with a passion for sustainable action and environmental conservation. At PGAV Destinations, she not only works with clients to design meaningful visitor experiences, she also founded and leads the company’s first official Green Team. By combining her love for nature and her skills in design,… Continue reading.
Zoos and aquariums play an important role within their communities as leaders in conservation, environmental education, animal care, and family fun. However, just as important as this ability to lead is the willingness and agility to adjust to their communities’ needs. As visitor demographics, habits, and expectations change, what are zoos and aquariums doing to… Continue reading.
By Ben Cober, Director of Business Development and Research A recent article in the UK’s Daily Mail really caught my eye: NASA is looking for comedians. At the American Association for the Advancement of Science annual conference, professor of Anthropology at the University of Florida, Gainesville, Jeffrey Johnson spoke on the topic of “Building… Continue reading.
By Victoria Gray, Designer It’s 2 a.m. and I have slept for roughly one hour after my second day in Ubud, Bali. I’m trying to will myself awake; it’s never worked before, but maybe this time? Whose idea was this? How had I found myself signed up to summit an active volcano to… Continue reading.
– By Ben Cober, Director of Business Development and Research “Unwelcoming or unfriendly staff.” When it comes to our Destination research, this is often the top complaint guests have when visiting attractions: poor customer service. It’s an incredibly high bar to obtain: Disney’s cast-member training is world-renown for quality, while Hollywood sets (often) unrealistic expectations… Continue reading.
One of the world’s best-known historic icons has recently undergone an extensive planning effort to restore reverence and dignity to the site. The Master Interpretive Plan, lead by PGAV Destinations along with Cultural Innovations and Reed Hilderbrand, will transform the site into an historic and cultural destination that lives up to the fame. The plan… Continue reading.